Terms of service
OVERVIEW
This website is operated by Valos Ventures Oy (business ID: 3349508-9), the owning company of Nerdy & Nooby® registered trademark in Finland. The website is primarily targeted to the Finland based consumers as any deliveries can be currently only made in shipping addresses in Finland.
Throughout the site, the terms “we”, “us” and “our” refer to Valos Ventures Oy. Valos Ventures Oy offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting or using our site, or any part thereof, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. The site and Services are not intended to be used by minors and any orders and purchases are only allowed to be made by eligible adults. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make our best effort to provide you with accurate, complete and timely information on this site and Service. However, we are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SITE, SERVICE AND PRODUCTS
We reserve the right to modify or discontinue the contents of this site, products and Service (or any part or content thereof) at any time without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. You agree that it is your responsibility to monitor changes to our site.
SECTION 5 - PRODUCTS AND SERVICES
We make our best effort to display as accurately as possible any product information including the colors, images and sizing & fit that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate or that your personal views or preferences e.g. on sizing & fit will equal with the information provided to you. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
For digital products, and depending on the specific product definitions, your purchase grants you a personal, non-exclusive, non-transferable, and limited license to access the official rulebook and optional rule variations for one or more card games.
The digital content is provided “as is,” without warranties of any kind. It is intended for personal use only and may not be printed, copied, modified, redistributed, or reproduced in any form — digital or physical — without the explicit written permission of Valos Ventures Oy.
By granting access to this digital content, Valos Ventures Oy retains all rights to the provided material.
SECTION 6 - PRICES AND DISCOUNTS
All prices on the site are nominated in euros (EUR) and are subject to change without prior notice. Please note that all discount and promotion codes can only be used once according to their specific terms and during their validity periods and they cannot be combined with any other discounts or offers. Discount or promotion codes will not be deducted from already placed orders. Prices for our products are subject to change without notice and we reserve the right to make any changes at any time with notification.
SECTION 7 - ORDERS
To place an order and purchase any item(s), you must meet the criteria set for using this site and Services and give true and accurate information of yourself. You may submit an order either as a registered customer or without creating an account. All orders must be placed online through the site and we do not accept any orders made via phone, email or other channels. We reserve the right to refuse or cancel any placed orders. A binding order contract will only be formed when we send you an order confirmation stating the availability and delivery of your order. Currently, orders can only be made in euros (EUR) for delivery in shipping addresses in Finland. When placing an order, you agree to be charged the total order amount displayed to you at the checkout.
Your personal data is collected and processed according to our Privacy Policy which can be viewed here: https://nerdynooby.com/policies/privacy-policy.
SECTION 8 - PAYMENTS
All payments are collected in euros (EUR). When placing an order, you are committing to the payment and its terms as per the order details and your selected payment method.
The following payment options are currently available: 1.) Credit cards (Visa, Mastercard) and 2.) mobile payments (Vipps/MobilePay).
Vipps MobilePay AS acts as the collecting payment service provider and is an authorized Payment Institution. Vipps/MobilePay will be shown as the recipient on your bank or credit card statement. Vipps/MobilePay will forward the payment to Valos Ventures Oy.
Vipps MobilePay AS
Suomen sivuliike
Aleksanterinkatu 11
00100 Helsinki
Business ID: 3330214-4
More information about Vipps MobilePay AS can be viewed here: https://mobilepay.fi/.
More information about our Payments Policy can be viewed here: https://nerdynooby.com/pages/payments-deliveries.
SECTION 9 - DELIVERIES
The delivery time consist of the total of dispatching and shipping time to your final delivery location as well as your selected delivery method. Currently, deliveries are only available for the shipping addresses in Finland. We reserve the right to deliver the orders in multiple deliveries.
Delivery fees are dependent on your selected delivery method. The available delivery options and associated fees are displayed to you before the checkout. The postal parcel delivery needs to be collected from the assigned Posti parcel locker or Posti outlet within the announced time period or it will be automatically returned back to us at your own cost. Similarly, the home parcel delivery includes a limited number of attempts for home delivery and a fallback option or it will be automatically returned back to us at your own cost. You agree that it is your responsibility to follow and adhere to the instructions provided to you by our logistics partner(s) during the delivery process. The digital products are delivered via an email link or an access passcode based on your submitted contact details.
Posti Group Oyj acts as the logistics service provider. The delivery times are estimated and do not include weekends and public holidays. Delays are possible particularly during major holidays.
Posti Group Oyj
Postintaival 7 A
00230 Helsinki
Business ID 1531864-4
More information about Posti Group Oyj can be viewed here: www.posti.com/en.
More information about our Delivery Policy can be viewed here: https://nerdynooby.com/pages/payments-deliveries.
SECTION 10 - RETURNS, REFUNDS, EXCHANGES, NON-COLLECTED DELIVERIES AND OTHER ISSUES
Returns
We apply a 14-day return policy which means that you have the right to cancel and return your ordered item(s) within 14 days from the date you received your order and to request a refund.
Please note that the Proto garments are not eligible for returns nor refunds as they are unique pieces by themselves. Also, digitally delivered items and/or services are not returnable nor refundable.
To be eligible for a refund, your returned item(s) must be in unworn, unchanged and undamaged condition with all tags and/or seals attached and in the original packaging. You will also need the receipt or proof of purchase. Otherwise, we will be unable to accept your return and issue a refund.
For card games, opening the seal waives your right to return, as the product cannot be restored to its original condition.
For the returned orders, the return shipping costs of €6,90 (EUR) will be deducted from the refunded amount. This also concerns the orders being confirmed and dispatched for shipment before receiving your cancellation notification in written. One return-shipping label/transaction is provided per order.
Please follow the return process enclosed in the packaging, visit our FAQ section ("How to return my ordered items?") or contact info@valosventures.com in case you need help.
Refunds
It may take up to two weeks for your returned item(s) to reach back to us. Subject to having received and accepted your returned item(s) as per this policy, please note that it may take few days to process your refunded amount into your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too. If you have any questions about the refunds, please contact us at info@valosventures.com. For the payments, please contact our payment service partner Vipps/MobilePay at https://mobilepay.fi/asiakastuki.
Exchanges
Unfortunately, we do not process any exchanges. In case you need to change your size, please follow the return process with the original order and place a new one. Please note that all returns will be subject to the return shipping costs of €6,90 (EUR) deducted from the refunded amount.
Non-collected deliveries
Your delivery being available, in case you did not pick up your order or you refuse to receive it as per the delivery instructions provided to you by our logistics partner(s), your order will automatically be delivered back to us. Please note that in such cases, we will consider your order as returned and refund your original payment method the original ordered amount deducted by €6,90 (EUR) of return shipping costs. You agree that it is your responsibility to follow and adhere to the instructions provided to you by our logistics partner(s) during the delivery process.
Other issues
We make our best to provide you with flawless items and serve you well. Please inspect your order at the soonest upon reception and contact us at info@valosventures.com if you have received damaged, defective or wrong item(s) so that we can evaluate the issue and make it right. In these cases, please do not return any item(s) before contacting us. If the problem sits on our side, we naturally cover for our mistake and do not charge you the return shipping costs. Every case will be processed individually according to the best judgement.
More information about our Refund Policy can be viewed here: https://nerdynooby.com/policies/refund-policy.
SECTION 11 - MODIFICATIONS TO THE SITE, SERVICE AND PRODUCTS
We reserve the right to modify or discontinue the contents of this site, products and Service (or any part or content thereof) at any time without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. You agree that it is your responsibility to monitor changes to our site.
SECTION 12 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, telephone number and payment details, so that we can complete your transactions and contact you as needed.
We reserve the right to refuse and cancel any placed orders. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
For more details, please review our Privacy Policy which can be viewed here: https://nerdynooby.com/policies/privacy-policy and our Refund Policy which can be viewed here: https://nerdynooby.com/policies/refund-policy.
SECTION 13 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools on ”as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 14 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages whether produced directly or indirectly, related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 15 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 16 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://nerdynooby.com/policies/privacy-policy.
SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel any unconfirmed orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order to us).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 18 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided on "as is" and "as available" basis for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Valos Ventures Oy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some countries, states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such countries, states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 20 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Valos Ventures Oy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 21 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 22 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 23 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 24 - GOVERNING LAW AND DISPUTES
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland. Any disputes that cannot be resolved by negotiations between the parties shall be subject to the exclusive jurisdiction of the Finnish courts.
Consumers can seek information and guidance from the Finnish Consumer Advisory Services (https://www.kkv.fi/en/consumer-affairs/consumer-advisory-services) or file a dispute to the Finnish Consumer Dispute Board (https://www.kuluttajariita.fi/en). Consumers can also use the online dispute platform provided by the European Commission (http://ec.europa.eu/odr).
SECTION 25 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 26 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us by email at info@valosventures.com.
Our contact information is posted below:
Business name: Valos Ventures Oy
Auxiliary business name: Nerdy Hoody
Address: Karrintie 18 A 2, 00760 Helsinki
VAT number: FI33495089
Business ID: 3349508-9
More information about our Contact Information can be viewed in here: https://nerdynooby.com/policies/contact-information.
[Last updated: May 17, 2025]